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Coastal Medical Care

 

TERMS OF SERVICE

ACCEPTANCE OF TERMS.  It is important that You read all the following terms and conditions carefully. This Terms of Service (“Terms”) is a legal agreement between You and Coastal Mobile Medical Care, LLC (“Coastal”). These are the Terms governing the use of this service (the “Service(s)”), and the agreement that operates between You and Coastal. These Terms set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms. If You disagree with any part of these Terms, then You may not access the Service.

You represent that You are either the patient or the patient’s legally authorized representative and have authority to execute this Terms of Service on behalf of the patient.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Notice of Privacy Policy of Coastal. The Notice of Privacy Policy describes Coastal’s policies and procedures on the collection, use and disclosure of Your personal information when You use Coastal’s applications or the Website and tells You about Your privacy rights and how the law protects You. Please read the Notice of Privacy Policy carefully before using the Service.

 SERVICES.  The Services which may be provided by Coastal are attached hereto as Exhibit A.

MEMBERSHIPS.  A signed Membership Agreement will be required if a membership is purchased.

MEDICAL EMERGENCIES.  Do NOT use this Service for medical emergencies. If You have a medical emergency, CALL 911 immediately or go directly to an emergency department.

FEE SCHEDULE.  You will be responsible for the payment of fees (“Fees”) to Coastal as set forth on Exhibit B.

FEE CHANGES.  Coastal maintains the right to change the Fees upon prior notice. Notice of any change in the Fees will be published on Coastal’s website and on the Member Portal thirty (30) days’ prior to taking effect.

AUTHORIZATION TO CHARGE.  By using the Service, You hereby agree that Coastal has the right and authorize Coastal to automatically charge your credit card (or other payment method) for the applicable fees or charges, plus any applicable taxes. Coastal utilizes Stripe as the payment processor.

CANCELLATIONS.  COASTAL REQUIRES AT LEAST 24-HOUR ADVANCED NOTICE OF CANCELLATION. You will be charged the full amount of the service should You not provide at least 24-hour advanced notice of cancellation. If You book your service less than 24-hours in advance, You may not cancel. Group appointments (parties of two (2) or more) follow the same parameters as single appointments and will be charged for all people booked unless You provide 24-hour advanced notice of any cancellations. For example, if You book aservice for six (6) people, but only four (4) are present for the service with no 24-hour advanced notice for the other two (2) patients, You will be charged for all six (6) services. For any groups of 4 and above, if You are confirmed with a date, and time, the cancellation will result in a $50 cancellation fee per individual.

REFUNDS AND/OR CREDITS.    In the event that the medical provider (“Physician Assistant or Nurse Practitioner or Provider(s)”) is unable to perform the Services due to circumstances outside of the patient’s control or for reasons other than the patient’s medical condition or health, You will receive a full refund or credit.

MISREPRESENTATIONS.  If You misrepresent yourself in any manner, including but not limited to, a misrepresentation of your age or medical history, Coastal reserves the right to cancel your Service without notice and charge You the full amount. If, at the time of your Service, You are under the influence of drugs or alcohol, Coastal will not perform the service and You will be charged the full amount.

NON-PARTICIPATION IN INSURANCE.  Coastal has made a very conscious decision NOT TO ACCEPT OR PARTICIPATE IN ANY INSURANCE PRODUCTS OR PROGRAMS, INCLUDING MEDICARE. You should therefore anticipate that the fees You pay for Services will not be covered by any insurance You may have. By signing these Terms, You represent and warrant that you are not a Medicare beneficiary seeking covered services, and that you will not (nor will anyone on your behalf) submit any claims to Medicare for payment for the Service(s). 

 Further, it is important You understand that these Terms and the Services arrangement it describes are NOT an insurance plan, or a substitute for health insurance or other health plan coverage. Coastal does not provide health insurance coverage, including the minimal essential coverage required by applicable federal law. Coastal does NOT cover hospital, surgery center, or similar services, or any other medical needs not personally provided by Coastal. It is therefore vital You obtain and keep in full force health insurance policy(ies) or plan(s) that will cover facility fees including but not limited to hospitals, specialists, and urgent care offices, and general health care costs not included in the Services. By signing these Terms, You acknowledge that this is not an insurance plan, nor is intended to replace any existing or future health insurance coverage.

Note, Your access and use of the Service(s) is conditioned upon Your completion of Coastal’s Consent to Medical Care and Financial Responsibility.

PRIVACY.  You will be provided with methods to contact Coastal via phone, email, and other methods of secured electronic communication. You acknowledge that communications with the Provider using e-mail, text messaging, video chat, instant messaging, and cell phone are not guaranteed to be secure or confidential methods of communication for sending or receiving sensitive personal health information and acknowledge that e-mail and text messages are transmitted over a public network that may be intercepted, altered, forwarded, or used without authorization or detection. Further, e-mail and text message senders can easily type in the wrong address, and therefore, be received by an unintended recipient. As such, by signing these Terms and when communicating with Coastal via e-mail or text message, You understand and accept the risks of communication in this manner. You acknowledge that conversations over certain communication platforms are highlighted as preferable based on higher levels of data encryption, but many communication platforms, including e-mail, may be made available. If You wish to send e-mail or text communications to Coastal and receive e-mail or text message responses, Coastal will take all reasonable steps to keep communications confidential and secure. If You initiate a conversation in which You disclose Protected Health Information (“PHI”) on one or more of these communication platforms, You authorize Coastal to communicate with You regarding PHI in the same format.

DISCLAIMER OF WARRANTIES.  WE PROVIDE THE SERVICE “AS IS,” “WITH ALL FAULTS” AND “AS AVAILABLE” AND THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, SECURITY, AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED. WE DISCLAIM ANY AND ALL WARRANTIES OR CONDITIONS, EXPRESS, STATUTORY, AND IMPLIED, INCLUDING WITHOUT LIMITATION (i) WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR WORKMANLIKE EFFORT, ACCURACY, TITLE, AND NON-INFRINGEMENT, (ii) WARRANTIES OR CONDITIONS ARISING THROUGH COURSE OF DEALING OR USAGE OF TRADE, AND (iii) WARRANTIES OR CONDITIONS THAT ACCESS TO OR USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. 

LIMITATION OF LIABILITY.  YOU ACKNOWLEDGE AND AGREE THAT WE ARE ONLY WILLING TO PROVIDE YOU ACCESS TO THE SERVICES IF YOU AGREE TO CERTAIN LIMITATIONS OF OUR LIABILITY TO YOU AND TO THIRD PARTIES. TO THE EXTENT PERMITTED BY APPLICABLE LAW, COASTAL MOBILE MEDICAL CARE, LLC, OUR DIRECTORS, ADVISORS, OFFICERS, EMPLOYEES, AGENTS OR CONTENT OR SERVICE PROVIDERS (COLLECTIVELY, THE “PROTECTED ENTITIES”) SHALL NOT BE LIABLE FOR (i) ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE, OR EXEMPLARY DAMAGES WHATSOEVER, OR (ii) LOSS OF USE, DATA, BUSINESS, REVENUES, OR PROFITS (IN EACH CASE WHETHER DIRECT OR INDIRECT), ARISING OUT OF OR IN CONNECTION WITH THE SERVICES AND THESE TERMS, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF THE PROTECTED ENTITIES ARISING OUT OF OR IN CONNECTION WITH THE SERVICE AND THESE TERMS WILL NOT EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SERVICE, EVEN IF YOUR REMEDIES UNDER THESE TERMS FAIL OF THEIR ESSENTIAL PURPOSE.

TERM AND TERMINATION.  These Terms remain in full force and effect until they are terminated pursuant to the terms herein, however either party may terminate these Terms at any time without notice. Upon any termination or expiration, Coastal Mobile Medical Care, LLC, will stop providing the Service to You. 

ENTIRE AGREEMENT.   You and Coastal understand that these Terms represent the entire agreement between You and Coastal, and supersedes all prior agreements and understandings regarding the subject matter hereof. You acknowledge that this Terms of Services is a legal document and creates certain rights and responsibilities. You also acknowledge that he/she has read and understands the Terms contained herein.

INFORMATION.  Coastal does not warrant or guarantee the accuracy, completeness or timeliness of any information available via the Service. Coastal does not authorize the use of information available via the Service for any purpose other than your personal use. You may not resell, redistribute or use this information for commercial purposes.

AVAILABILITY.    The goal of Coastal is to provide a Service with outstanding availability and reliability. Planned downtime, intellectual property claims, and matters outside of our reasonable control are some of the circumstances that may lead to the Service being unavailable. Although Coastal strives to operate without interruption, Coastal does not guarantee that the Service will always be made available.

INTERPRETATION.  The use of the terms “includes,” “including,” “such as,” and similar terms, will be deemed not to limit what else may be included. The headings in these Terms are for reference only and do not affect the interpretation of these Terms.

SEVERABILITY.  If for any reason, any provision of this Agreement shall be deemed, by a court of competent jurisdiction, to be legally invalid or unenforceable in any jurisdiction to which it applies, the validity of the remainder of the Agreement shall not be affected, and that provision shall be deemed modified to the minimum extent necessary to make that provision consistent with applicable law, and in its modified form, that provision shall then be enforceable.

GOVERNING LAW AND JURISDICTION.  These Terms are governed by and construed under the laws of the State of Florida without reference to its conflict of law principles. In the event of any conflicts between foreign law, rules, and regulations, and Florida law, rules, and regulations; Florida law, rules, and regulations will prevail and govern. Each party agrees to submit to the exclusive and personal jurisdiction of the courts located in Florida. All parties to these terms of service waive their respective rights to a trial by jury.

If You have any questions or concerns regarding the Terms of Service, please contact us at (904) 643-6346 or info@coastalmedicalcare.com.

 

EXHIBIT A

Services

Coastal may provide the following Services:

  • Office Visit. A personalized office visit with a medical provider.
  • Home Visit. A personalized home visit with a medical provider.
  • Telemedicine Visit. A personalized virtual visit with a medical provider.
  • IV Therapy. Vitamin IV infusions with a medical provider.
  • Wellness Visit. Vitamin injections, weight loss management, hormone replacement therapy with a medical provider.
  • Medication Administration. Oral, aerosolized, intramuscular and intravenous medication administration with a medical provider.
  • Testing. Including but not limited to COVID 19, RSV, influenza, and strep testing, and urinalysis by a medical provider.
  • Procedures. Including but not limited to IV placement, laceration management, suture or staple removal, incision and drainage, foreign body removal from eye, ear or nose, and fluorescein eye exam.

 

EXHIBIT B

Fee Schedule

  • Office Visit – $150
  • Home Visit – $225
  • Telemedicine Visit – $75
  • Follow Up Home Visit – $200
  • Follow Up Telemedicine – $75
  • COVID Testing ONLY Visit – $150
  • Sports Physicals – $200
  • IV Therapy:
    • The Executive – $225
    • Rise and Shine – $250
    • The Natural Defense – $275
    • Fountain of Youth – $299

Additional Fees as follows:

  • COVID testing – $50
  • RSV/Influenza/Strep Testing – $25
  • Urinalysis – $25
  • Laceration Management – $100-$200 pending the extent of the management deemed by medical provider.
  • Incision and Drainage – $100
  • Foreign Body Removal – $75
  • Fluorescein Eye Exam – $50
  • Medication Administration:
    • PO Medication – $10
    • IM Medication – $50
    • IV Medication – $50
    • Intravenous Fluid Administration – $50
    • Nebulizer Treatment – $50
  • Add-on Injections for IV therapy:
    • Toradol – $50
    • B-12 – $35
    • Zofran – $25